I prefer type of work - Contract
Basis. Expecting remuneration in terms of Item-wise Cost.
My Skill - Specialized in call center training, Management, All sort of Data Entry work and Customer Service .
My prefered location for assignment - Anywhere, Bareilly, Pune
Jobs handled -
Seasoned professional with over 11 years of extensive cross-functional experience in managing business operations. Adroit in driving the profitability of the business by providing the right product to the customers and then treating them in appropriate ways to maximize longevity of relationship
Business and Results Driven Management Acumen – Senior executive with wide-ranging experience in all aspects of international call center operations and customer support environment. Proven track record of operational implementation, expansion, and cost reduction, combined with a demonstrated ability to maintain and exceed corporate goals and objectives. Strong capacity to deliver consistent progression in customer and employee satisfaction. Proactive approach to rapid expansion and change management. Proven ability to successfully manage within matrix environments. Analytical ability and strength in setting up and delivering quality processes at transactional level. People management and development skills. Exemplary reputation for integrity and business ethics.
Proven ability to provide a high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors.
Well versed in management of cross-functional teams; deep understanding of quality management in a services environment; leadership in designing of creative solutions aimed at maximizing customer satisfaction.