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Profile Id: 143375    10-Jan-2022
Title:   HR Professional with over 15 yrs of experience in Talent Management, L&D, Org. Transformation
Name:   PRACHI SHAH (Senior Manager / MBA in HR)
Location:   Thane - Maharashtra -
Admin Support (Legal, Medical, & Accounting)  
  • Recruitment
  • Talent management and Engagement
  • Learning and Development
  • Training
  • HR / Payroll

Dear Patron ,

I prefer type of work - Part-Time, Full-Time, Contract Basis. Expecting remuneration in terms of Project Cost of appx. Rs.100000 Per Month.

My Skill - HR professional with experience in expanding new business by hiring the right talent, managing employees with the help of L&D and Training initiatives, Design and Implement strategic initiatives leading to organization transformation. .

My prefered location for assignment - Anywhere

Jobs handled -

A. KBZ MS General Insurance Company (formerly iKBZ insurance) April 2019 – March 2021

Designation – Senior Manager Learning & Development and Talent Acquisition


● As the Head of Training and Development, I played a strategic role in developing training content and materials that help achieve organizational goals by sharpening employees’ skills.

● Singlehandedly implemented the first digital learning management system. As the sole project manager, I was responsible for sourcing, collaborating, implementing, and taking steps for launching the LMS platform that automates training delivery.

● Assisted in HR transformation project interventions like competency training & succession planning

● Supported organizational change through targeted learning interventions that ensure employee engagement

and increase adaptability to changes.

● Created a professionally active and healthy working environment to achieve employee satisfaction that fosters

organizational culture.

● Customized learning content to overcome language and cultural barriers.

● Prepared data that helped with periodic analysis of training budgets, decipher penetration rate and

effectiveness of training.

● Coordinated with the Heads of Department in deployment of training programs as well as supervision of new

employee training processes.

Talent Acquisition

● Developed strategies for talent acquisition, created a candidate pipeline for senior roles and monitored hiring plans.

● Launched campus engagement initiatives which included collaborating with Universities across Myanmar.


● Won Gold Award in Myanmar Employee Award 2020 powered by Jobnet for Excellence in Workplace Environment.

● Won 2 Bronze awards in Myanmar Employee Award 2019 powered by Jobnet for (i) Excellence in Workplace Environment and (ii) Learning and Development Initiatives.

B. CB Insurance, Yangon, Myanmar September 2017 – April 2019 Designation – Senior Manager – HR

Strategic Planning

● Responsible for constant evaluation of the company’s recruitment program and monitoring of best practices regarding recruitment strategy.

● Partnered with managers & senior management to resolve sensitive employee relation issues including conflict resolution meetings, performance management and complex organizational change initiatives.

● Strategized and implemented agency (sales) expansion plans for Yangon and other branches based on individual sales productivity reports.

● Managed areas such as talent strategy, succession planning, organizational development, associate relations, compensation & benefits.

Performance Management

● Reviewed and improved existing performance management systems and staff motivation/development plans.

● Designed and implemented a new performance management system for the company and successfully used

the same for two appraisal cycles.

● Established key metrics to accurately define the competencies and skills required for each role/department

within the organization along with individual performance mapping to set-up the KPI framework.

Training & Development

● Responsible for creating training modules to enhance employee’s skills, performance, productivity, quality of work and personality.

● Plan future and current training needs as per KPI, performance appraisals and post consultation with HOD.

● Create an overall and individualized training and development plan.

● Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.

C. Big Tree Entertainment Private Limited, Mumbai India June 2015 - July 2017 Designation – Manager HR

Bookmyshow.com, part of Big Tree Entertainment Pvt Ltd is the biggest online ticketing portal of India.


● Responsible for Technology hiring across India. Partnered with the hiring managers and successfully hired around 70 of the existing talent pool in a span of two years across all levels.

● Partnered with the Business Heads on solving all talent related concerns to achieve business goals.

MIS & Operation

● Developed & implemented manpower plan, budget and ensured cost effectiveness.

● Created process & hiring metrics to track and measure the value-add at every stage of the recruitment process.

● Established performance metrics and developed & published recruitment reports, metrics and dashboards with

management to highlight effort, TAT & cost per hire.

Campus Hiring

● Engaged in designing & implementing campus recruitment programs;

● Developed relations with selected campuses of Indian Institute of Technology for both post graduates and

graduate trainees and effectively coordinating recruitment activities.


Lakme Lever Pvt. Ltd. , Mumbai India Jan 2013 – June 2015 Designation – Associate Manager HR

Lakmé Lever Limited subsidiary of Hindustan Unilever Limited, operates a chain of luxury beauty salons in over 125 cities across India.


● Part of the “Head Start Team” of Lakme Lever where I managed an End to End HR function for the upcoming Lakme Premium Salons and Lakme Studio Salons, pan India.

● Handled on Boarding of resources at the Lakme Salons.

Employee Engagement

● Responsible for constructing the Employee Engagement activities for employees on an ongoing basis – Monthly festivals, performance contests.

Training & Development

● Monitored skill gap analysis across levels.

● Conceptualized & developed training & development initiatives for improved productivity, eventually built

E. F. G.

● ●

capability and quality.

Performance Management

● Ensured timely completion of performance appraisal process.

● Assisted Business Head and Area Managers in defining succession planning.


● Awarded the “Best Initiative of the Year”- 2013-14 Directi Internet Solutions Pvt. Ltd, Mumbai India

Designation - Talent Acquisition Specialist

Planman Consulting (Human Resource Intelligence Cell), Mumbai India Designation – Senior Associate Consultant

Contactx Resource Management, Mumbai India Designation - Resourcing Executive.
I give you few of the references as below:
Reference 1
Reference 2
Reference 3
Lakme Lever.

1. Transformed the company`s entire physical learning platform to a digital medium

2. Introduced and implemented KPI and Performance Management System

3. Developed and conducted Skill based Training

4. Executed Core Value Awareness Campaign

5. Revamped Employee Engagement, L&D initiatives

Below is the List of projects where i have substantially assisted the team :-

1. HR Transformational Project which included,

a. Branch Transformation

b. Introduction of Succession Planning

c. Competency Evaluation and Training

d. Implementation of Value Centre model within the organisation