Dear Patron ,

I prefer type of work - Part-Time, Full-Time, Contract Basis. Expecting remuneration in terms of Hourly Basis of appx. Rs.500 Per Hour.

My Skill - As a General Admin Support Virtual Assistant, I excel in organizing and managing tasks to enhance productivity. My skillset includes proficient communication, calendar management, and email correspondence. I’m adept at data entry, document preparation, and maintaining records with attention to detail. I also have experience in project management tools and CRM systems, ensuring smooth workflow and timely completion of tasks. My problem-solving abilities and adaptability allow me to tackle challen.

My prefered location for assignment - Anywhere, Bareilly, Pune

Jobs handled -

Sr. Technical Advisor | Concentrix



May 2023 - January 2024

Provided end to end technical support for Microsoft Office 356 cloud services.

Worked on ticket-based cases for SharePoint and Yammer (Viva Engage)

Technical Process Specialist | Infosys BPM



December 2022 - May 2023

Provided end to end technical support for Cummins IT help desk.

Work on ticket-based cases via phone, chat and email.

Service desk analyst working on Service Now.

Virtual Technical Support | Amazon



August 2020 - November 2021

Working with a team of 18 to 20 to provide end to end technical support and customer service

for Amazon manufactured product lines like Fire Tv stick, Range of Echo

speakers and Kindle eReaders, via Phone/Email and Chat medium. Provide

end to end support for Amazon applications Android/iOS like Prime Video,

Amazon Music, Kindle app, Alexa app.

.

My role - Led quality control, ensured task accuracy, improved processes, and maintained high standards.

Project description - As a Virtual Assistant for a DME (Durable Medical Equipment) company, I manage order processing, data entry, scheduling, and process improvement. I ensure accurate and timely order fulfillment, maintain precise records, optimize workflows, and coordinate schedules to streamline operations. My role supports the efficient delivery of essential medical equipment while enhancing overall business productivity.
.