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Profile Id: 132758    11-Oct-2016
Title:   Soft Skill/ Business Communication 10 years exp.
Name:   SHARON SUSAN BRETT (British Council IELTS )
Location:   Mumbai - Maharashtra -
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Dear Patron ,

I prefer type of work - Contract Basis. Expecting remuneration in terms of Per Day of appx. Rs.3500 Per Day.

My Skill - An IELTS British Council Certified native English speaker, with over 15 years of experience, around 10,000 hours of training on Business English (Written & Verbal) Soft skills and leadership behavioural training with fortune 500 companies and top business schools. I have worked with Assistant to Sr manager’s, representatives of multinational companies and Engineering/MBA student of top B-schools. Spearheaded Projects with: Credit Suisse, Aditya Birla Minacs, Accenture, Cognizant, Capgemini. .

My prefered location for assignment - Anywhere, Bareilly, Bangalore, Mumbai - Anywhere, Pune

I as a company deals in - Credit Suisse, Aditya Birla Minacs, Accenture, Cognizant, Capgemini, Mphasis, IBM, VJTI, .

Jobs handled -

 Portfolio includes working with multiple L&D verticals of top BPO’s, Corporate and Colleges pan India.

 As a Senior Training Manager, worked on projects Pan India in Learning & Development

 Effectively support the Business Development Leader in overall management of all transition work, developing appropriate reports for communicating to various stakeholders.

 Played a key role in kick-starting the LnD function, establishing the training processes & policies. Driving various learning initiatives that were instrumental in building a Learning Organization.

 Responsible for identifying & addressing performance related gaps & evaluating effectiveness of learning solutions deployed. A key aspect of my role was to partner with Business to identify & design OD interventions.

 Responsible: for trainers across India. Design Course Content, Set Processes, Deliver Language, Soft Skills & Behavioural Training across levels, performance improvement & successful implementation of Pilot Projects.

 Oversee L&D budget for assigned business lines, functions.

 Consider, escalate and resolve issues which arise as part of planning and executing transitions including, but not limited to, training and skills transfer, cost of transition, local city change management issues, risk management, etc.

 Collaborating with senior business partners and stakeholders in launching organization-wide (India) initiatives for competency enhancement for functional and behavioral development through specialized curriculums, such as instructional design, project management, soft skills etc

 Consulted on critical projects – e.g. Assessment Centres, team effectiveness interventions, etc. – deployed in the Contact Centre

 Successfully conducted TNI/TNA across business segments; designed and developed learning & assessment strategies for new migrations and existing processes in close coordination with the Transition & LnD team.

 Devising learning and development strategies to deliver customized training aligned with organizational needs and training budget.

 Monitoring and assessing training metrics, data, and reports to align with organizational objectives.

 Worked in HR areas involving work place harassment cases, Disciplinary issues & Performance issues.

 Instrumental in setting up training functions & designing learning academies.

 Implemented OD interventions like Management Review, Performance Management coaching, & culture alignment for clients.

 Provide counsel and advice to the project team members on project management approach and project delivery; and attend to issues and barriers affecting successful deployment of projects

 Provide guidance, direction, and training to instructional designers and classroom trainers.

 Hold a distinction of designing and facilitating various Performance Management workshops; liaised with various external training vendors for a tailor made learning intervention.

I give you few of the references as below:
Reference 1
Reference 2
Reference 3
Cognizant .