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Profile Id: 134603    6-Apr-2017
Title:   Corporate Trainer/Business Process Consultant
Name:   RINKU BHARDWAJ (Consultant)
Location:   Noida - UP -
Business Consulting / Consultant  
  • Corporate trainer
  • Business Planning
  • Operations Planning / Management
  • Project Management
  • Training

Dear Patron ,

I prefer type of work - Part-Time, Contract Basis. Expecting remuneration in terms of Hourly Basis of appx. Rs.50000 Per Month.

My Skill - Workforce Management, Product Implementation, business process management, customer experience, talent assessment and development.

My prefered location for assignment - Anywhere, Ahmedabad, Amritsar, Delhi, Faridabad, Gurgaon, Noida

Jobs handled -

Currently engaged as a freelance consultant, leading projects in Customer Experience Enhancement, HR assessments and business process management. Also, a career development mentor/coach for students and mid career professionals.

Prior to consulting, an Operations Leader with 19years of experience in global program delivery of IT/ITES projects specifically in HR outsourcing domain. Extensive experience in strategic planning, client engagement, talent management and development and business process re-engineering.

Establish strategic mutually beneficial partnerships with cross functional teams, clients and vendors.

Specialties: Customer Experience Management; Product Implementation, Business Process Re-engineering; Career Guidance; HR assessments, Talent Development Strategy and Training

I give you few of the references as below:
Reference 1
Reference 2
Reference 3
Hexagon Consulting.
National Deaf Society.

As freelancer

• “Entering Work Life” training content for a leading NGO working to uplift employment opportunities for deaf youth

• “Code of Conduct” training content and delivery for a leading multinational salon franchises

• “Dealing with Career Decisions” Parents and Students of High school and above, an open workshop

• “Discovering the High Ground of Life through right career guidance” workshop for leading group of school in Dharamshala; International school in Noida

• HR assessment Project as a lead assessor of middle level sales personnel with a leading French company that produces distilled beverages

• Customer Experience consulting project, involving Customer experience enhancement Strategy and Vision document for a leading multinational organization in publication and learning sciences

During Regular Job

• Global Learning and Development leader for 2years with Xerox business services and defined a strategy to include roles based learning maps and leadership development programs

• Initiate and lead global project for Talent Assessment that impacted 4000 ee plus across the globe (US/India/Phillipines/Singapore) for Xerox Business Services

• Initiate and lead global stakeholder engagement survey (700 ppt.) and report outcomes to executive leaders and associates Xerox Business Services, Global

• Initiate and lead a third party product implementation to record time spent on productive/non- productive activities of an employee during work hours with high impact on employee engagement for Xerox Business Services, Benefits Administration India

• Part of Sexual Harassment Team for Xerox Business Services, Delhi/NCR

• Lead and run the CSR initiative - Women empowerment project for North Region – Delhi/NCR for Xerox Business Services

• Lead Career path framework project for Xerox Business Services, Benefits Administration India.

• Worked as a offshore leader for one of the largest and most sensitive client and successfully cleared physical and logical security requirements in internal as well as client audits

• Part of Cross Cultural Leadership Program/ Menttium100 women program and attended as mentee and mentor for Hewitt Associates

• Designated Trainer for Business Management Effectiveness/Cross Cultural training program specifically designed for middle management

• Partnered with HR on Employee MOVE project that entailed defining policy and guidelines for moving associates from one business to another as progression or opportunity for development

• Certified ISO auditor for Hewitt Associates and leader of SEPG group

• As delivery leader initiated employee engagement strategies in partnership with various stakeholders including HR

• As delivery leader handled a number of ethics / integrity/code of conduct cases in compliance with company policies and procedures